Business as usual -- the word from TNQ
The clean-up after Cyclone Yasi has begun in earnest. Slowly but surely the storm damage and destruction is being cleared. It’s very much back to business. The message is clear -- you can continue to book and send clients to the Cairns & Great Barrier Reef region within Tropical North Queensland.
Cairns International Airport is fully operational.
The road from Cairns to Palm Cove and Port Douglas is fully accessible, and it is business as usual for tour operations and hotels in this part of the Region
Accommodation in Cairns, Palm Cove, Port Douglas, Cairns Tablelands, Daintree and Cape Tribulation is operating as normal.
Boats to the Great Barrier Reef from Cairns and Port Douglas have resumed operation.
Most day tour operations and attractions are back to normal also.
Cairns, Port Douglas, Palm Cove and the Atherton Tablelands had vegetation damage but no major damage to buildings or infrastructure. All local roads and transport links are operating as normal.
The resort area of Mission Beach on the Cassowary Coast will take more time to recover.
While the area of Mission Beach took a substantial hit, Castaways Resort & Spa has come through remarkably unscathed with only superficial damage to the resort itself. At this time, the resort is operating under generated power with all rooms back on line. But with priority being given to emergency services, Castaways Resort & Spa is unable to fulfil reservations up to and including February 14 (subject to any further notification that may arise).
The Elandra’s location is slightly higher up on a headland and the damage to the property and its surroundings is somewhat more significant than at Castaways. Unfortunately the road accessing Elandra has been cut off and telephone contact has been very unreliable. We have not as yet managed to make direct contact to The Elandra’s management to get a first hand account of the situation at the resort.
What we have heard from third parties is that The Elandra is currently difficult to access. We understand that there has been some damage to the rooms and dining area that could take between 6-8 weeks to renovate. This is an estimate and we will issue a comprehensive update as soon as we get reliable information.
As many parts of Tropical North Queensland are suffering poor internet, mobile and telephone connectivity, the Meridian and Cayman Villas in Port Douglas have been among those properties that have been unable to answer emails sent from the start of business Friday, February 4 (CET), and may have trouble getting responses back until connectivity is fully restored. We know that this issue will be a priority for the telephone companies and that they will be working on resolving this issue for all of the Cairns region as an urgent matter.
Mirvac Properties in Tropical North Queensland are fully operational. The Sebel Cairns is open and continues to welcome new guests. The property incurred no major damage and is fully functional. The same goes for Cairns Harbour Lights, where the hotel is open and accepting new arrivals.
Sea Temple Resort & Spa Palm Cove incurred no major structural damage and will be accepting new arrivals from Sunday, February 6. Meanwhile, Sea Temple Resort & Spa Port Douglas incurred no major damage and remains open, accepting new arrivals from Saturday February 5. The situation is the same for The Sebel Reef House & Spa Palm Cove
Lizard Island received minimal damage from Cyclone Yasi. Located 240 kilometres north of Cairns and 27 kilometres off the coast of Cape Flattery, the tides at Lizard Island have been higher than expected -- but all boats and structures have been secured, and there has been no major impact. Lizard Island has power and the only damage appears to be vegetation, such as fallen tree branches.
As a precautionary measure, and following advice from meteorological sources, guests were evacuated from Lizard Island on Tuesday – but the resort is expected to re-open on Saturday, February 5.
Guests who were required to cut their stay short on Lizard Island will be able to take the remainder of their holiday at another time, without incurring fees.
On Heron Island, at the southern end of the Great Barrier Reef, 72 kilometres off the coast of Gladstone, there has been no damage, and the island is operating as normal and open for business.
Bookings for future travel on both Heron and Lizard Island are being accepted as per usual.
If you need any further information or help, please feel free to contact us and we will do our best to help you. You can call us on +49 (0) 89 219 096 513